An example of what I can help with
Customer feedback analysis
Find recurring themes in customer feedback without reading every comment from scratch.
How a workflow could work.
An illustrative example. The scope, integrations, and review steps are agreed around your business.
- Input
Customer feedback builds up
Customer reviews or feedback your business has permission to process.
- Processing
Find the recurring themes
Group comments by topic and prepare summaries with links to the originals.
- Checks and exceptions
Read the context before acting
Check the underlying comments before acting. AI summaries can miss context.
Who is this for?
Owners and small teams doing this work repeatedly, who want a manageable way to improve the process.
What do I deliver?
I map the workflow, build the agreed connections, test representative inputs and failure cases, and provide deployment, documentation, and a walkthrough.
How is it priced?
The initial 15-minute call is free. I quote the scope and fee in USD before work begins, including expected software and usage costs. You can also choose standalone advice to help decide on an approach.
Can I use my existing tools?
I check the connections your tools support before recommending a build. Any limitations or replacements are discussed in the quote.
After delivery
You receive the agreed handoff and operating instructions. Optional ongoing support has its own scope and coverage.
One conversation. A clearer next step.
What would you like your business to do better?
15 minutes with Austin. Tell me what you'd like to improve.