An example of what I can help with
Inquiry organization
Organize incoming business inquiries so your team can decide what needs attention.
How a workflow could work.
An illustrative example. The scope, integrations, and review steps are agreed around your business.
- Input
A new enquiry comes in
An inquiry form or inbox message with relevant business details.
- Processing
Put the request in the right place
Summarize the request and route it according to agreed criteria.
- Checks and exceptions
Review the enquiries that need judgment
Your team makes the decision. Ambiguous inquiries go to a person for review.
Who is this for?
Owners and small teams doing this work repeatedly, who want a manageable way to improve the process.
What do I deliver?
I map the workflow, build the agreed connections, test representative inputs and failure cases, and provide deployment, documentation, and a walkthrough.
How is it priced?
The initial 15-minute call is free. I quote the scope and fee in USD before work begins, including expected software and usage costs. You can also choose standalone advice to help decide on an approach.
Can I use my existing tools?
I check the connections your tools support before recommending a build. Any limitations or replacements are discussed in the quote.
After delivery
You receive the agreed handoff and operating instructions. Optional ongoing support has its own scope and coverage.
One conversation. A clearer next step.
What would you like your business to do better?
15 minutes with Austin. Tell me what you'd like to improve.