Bring Back Customers Who Stopped Calling
You have hundreds of past customers sitting in your CRM who haven’t booked in months. SyntroAI reaches out to them with a personalized message based on their service history—turning old contacts into new revenue.
This is the actual automation flow your clients see in the SyntroAI portal
What you get
Reactivates customers who’ve gone quiet
Automatically finds customers who haven’t booked in 90+ days
Every message references their specific service history
Reaches out by text and email for maximum response
AI handles the conversation if they reply—all the way to booking
Shows exactly how much revenue came from reactivated customers
Runs automatically—no manual outreach from your team
How it works
From setup to results, here's the full picture.
The Process
SyntroAI finds customers in your CRM who haven’t booked a service in 90+ days.
For each one, we pull their service history—what they had done, when, and how much they spent.
AI writes a personal message: "Hi Sarah, it’s been a year since we serviced your Carrier AC. Want to get it checked before summer?"
The message goes out by text and email to maximize the chance they see it.
If they respond, AI continues the conversation and works toward booking.
Every reactivated customer is tracked with the revenue they bring in.
What We Need From You
CRM login credentials or access to your customer history (Google Sheets, etc.) — we adapt to your workflow
How you define "inactive" — 90 days no contact is our default, but you can adjust
Services you’d like to re-offer (maintenance plans, tune-ups, upgrades)
Brand voice notes — tone for reaching out to past customers
Any offers or incentives for returning customers
Your booking link or preferred scheduling method
Don't have everything ready? No problem — we'll handle the details during onboarding.
Works with your existing tools
No CRM migration required
Customer Win-Back connects to your CRM to find inactive customers and pull their service history. Works with ServiceTitan, Housecall Pro, Jobber, and any CRM with customer records.
Ready to put customer win-back to work?
Sign up and we'll walk through your current operations and show you how this solution drives value for your business.
No contracts. No commitments. We'll reach out after you sign up.