An example of what I can help with
Customer follow-up
Identify customers who may benefit from a relevant check-in.
How a workflow could work.
An illustrative example. The scope, integrations, and review steps are agreed around your business.
- Input
A past customer may need you again
Your customer records, prior work, and contact permissions.
- Processing
Prepare a relevant check-in
Group suitable records and draft a relevant follow-up.
- Checks and exceptions
Respect contact preferences
Review the audience, respect opt-outs, and approve messages before they go out.
Who is this for?
Owners and small teams doing this work repeatedly, who want a manageable way to improve the process.
What do I deliver?
I map the workflow, build the agreed connections, test representative inputs and failure cases, and provide deployment, documentation, and a walkthrough.
How is it priced?
The initial 15-minute call is free. I quote the scope and fee in USD before work begins, including expected software and usage costs. You can also choose standalone advice to help decide on an approach.
Can I use my existing tools?
I check the connections your tools support before recommending a build. Any limitations or replacements are discussed in the quote.
After delivery
You receive the agreed handoff and operating instructions. Optional ongoing support has its own scope and coverage.
One conversation. A clearer next step.
What would you like your business to do better?
15 minutes with Austin. Tell me what you'd like to improve.